Cloud hosting infrastructure
Atlassian's cloud hosting infrastructure is designed to meet the product performance and reliability standards that our global customers need.
European and APAC Jira and Confluence cloud customers will experience improved product performance and reduced latency. That means, viewing issues in Jira and checking out pages in Confluence will be even faster.
We know that privacy is important to you. That's why Atlassian is committed to ensuring that our customers receive a high level of privacy protections for their personal data.
This is just the beginning
Atlassian will continue to add cloud hosting regions around the world in order to further strengthen performance and provide local failover options.
Perguntas mais frequentes
É possível escolher o local em que meus dados de instância do Jira e do Confluence Cloud são estabelecidos?
Atlassian will optimize where customer data is located based on how it is accessed around the world. As an example, if the majority of the users access Jira or Confluence cloud instances from Europe, then their data will be migrated to Europe.
Por que a Atlassian começou na Irlanda?
A Atlassian deseja que todos os clientes experimentem o desempenho aprimorado, não importa onde estejam. Ao escolher a Irlanda, levamos em consideração a maturidade técnica de nosso provedor, a AWS, além do desempenho da rede regional e dos requisitos legais. A Irlanda mostrou ser a melhor opção com base nesses critérios e também satisfez as necessidades de nossos clientes europeus.
Onde a Atlassian armazena os dados?
Today, Atlassian maintains data centers and hosts data in the US, Ireland, Singapore and Australia. By hosting data in multiple regions around the world, we intend to provide all of our customers with secure, fast and reliable services.
A Atlassian atende aos requisitos de privacidade da UE?
As a provider of global services, we run our services with common operational practices and features across multiple countries. We know that privacy is important to our customers, and our policy is to comply with laws related the use of personal data and ensure we meet the applicable standards set out in such laws.
This is also why Atlassian certifies to the Privacy Shield framework and adheres to the Privacy Shield principles and standards. The Privacy Shield framework is a program agreed to by the U.S. Department of Commerce and the European Commission to ensure adequate privacy protections for European Union (EU) customers/users when their personal data is moved outside Europe.
We are committed to helping our customers with meeting privacy-related requirements, which is why we offer our cloud customers a standard Data Processing Agreement to help meet onward transfer requirements under the GDPR.
For more information, please see our Privacy FAQs.
Want to know more about security of the Atlassian cloud infrastructure?
Check out our cloud security practices.
Quer saber mais?
Please contact us at our Support queue.